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15:42 24 May 19
Only best place to shop for loose diamonds and settings in the town. Go to the other places first and see what you get for your money and then shop West Michigan Jewelry Exchange, you will be surprised at the price difference. HK is very knowledgeable salesman, explained everything about the diamond in detail and also offered an appraisal for free.
16:08 22 Apr 19
I had a diamond that I was ready to part with. This place gave me an offer before I went anywhere else. After going from store to store, I quickly realized how generous WMJE's buying price was! Not only could no one match their offer, they taught me how to spot a bad diamond, and to never buy a piece of jewelry solely for the name attached to it. Great staff, clean environment -- I'll definitely go back!
19:41 15 Apr 19
If you're looking for the perfect place to buy your engagement ring from, look no further than West Michigan Jewelry Exchange. I shopped around at several stores in the Grand Rapids area and there were no other stores that were as helpful or as reasonably priced as West Michigan Jewelry Exchange. HK was knowledgeable, patient, and extremely engaging when working with me. We were able to manufacture a custom made band from a picture that I had provided to him. The ring that was produced was perfect. I would recommend that anyone who is considering buying an engagement ring to pay a visit to HK.
20:00 11 Apr 19
All around great experience. HK helped me pick out the perfect engagement ring. He was super professional, and walked me through the whole process of picking every part of the ring. He respected my budget and didn't once try to upsell me. They offered great layaway options and were very open and honest about everything. I'll definitely be back for any future jewelry needs.
17:43 11 Apr 19
I’ve had the pleasure of working with HK and VJ and they are awesome. They answer all my questions, return my calls and always keep me in the loop with all of my orders. Awesome service I’m happy to be purchasing my Rolex’s from them
15:38 07 Apr 19
We had a comfortable experience selling our valuable. We were able to sit with the owners and our valuable never left our sight and we also feel we received a fair price as well. Thank you!