Contact us

Contact West Michiagn Jewelry Exchange




Speak with Jewelry Expect

Call and talk to our jewelry experts regarding any jewelry related questions that you may have

Hours available:

Monday–Friday 9:30am–6pm
Saturday 9:30am–4pm
Sunday Close

(616)-214-7801

Chat with an agent

Chat with our agent about the status of your order, any issues placing your online order, current promotions and more.

Hours avilable:

Monday–Friday 9:30am–6pm
Saturday 9:30am–4pm
Sunday Close

CHAT NOW

Book An Appoitment

We value your time and we don’t want to keep you waiting. Book an appointment for a specific date and time to visit the store.

Hours avilable:

Monday–Friday 9:30am–6pm
Saturday 9:30am–4pm
Sunday Close

(616)-214-7801

Layaway Questions

If you have questions or to make payment. Please stop by in the store. As of now we are not accepting any online payments on layaway’s.

Order Status

We will send you an email with tracking number as soon as your order is ready to dispatch.

Call Us

Have question(s) on our products or services, or problem placing online order please give us a call at (616)-214-7801 in our store hours.

Monday to Friday: 9:30AM to 6PM
Saturday: 9:30AM to 4PM
Sunday: Holiday

Email Us

Email us with your questions or concerns, repair, appraisals to Contact Us

Mail Us

You can also contact us through mail

West Michigan Jewelry Exchange
4364 Division Ave S
Grand Rapids, MI 49548

Store Hours

Monday 9:30AM-6PM
Tuesday 9:30AM-6PM
Wednesday 9:30AM-6PM
Thursday 9:30AM-6PM
Friday 9:30AM-6PM
Saturday 9:30AM-4PM
Sunday Closed