Exchange & Refund Policy

For any reason you are dissatisfied with your purchase, you may return, exchange, or receive store credit for your item(s) within 1 week from the date you receive the item(s). We gladly accept items that are free from scratches, blemishes, sizing or alterations, and without signs of wear or tear.

  • Please contact us before you ship the item(s) back. We cannot accept exchange or return without contacting us before you ship.
  • All returns and exchanges must be in their original, unworn condition with original packaging.
  • Shipping and handling fees are non-refundable for ALL returns. The buyer is responsible for return shipping costs.
  • No returns will be accepted from clearance.

Return Shipping Address:

West Michigan Jewelry Exchange
4364 Division Ave S, Grand Rapids, MI 49548