Exchange & Refund Policy

For any reason you are dissatisfied with your purchase, you may return, exchange, or receive store credit for your item(s) within 1 week from the date you receive the item(s). We gladly accept items that are free from scratches, blemishes, sizing or alterations, without signs of wear or tear and the original tag(s) should be intact.

  • Please contact us before you ship the item(s) back. We cannot accept exchange or return without contacting us before you ship. Return authorization is required before you ship it back.
  • All returns and exchanges must be in their original, unworn condition with original packaging.
  • Shipping and handling fees are non-refundable for ALL returns. The buyer is responsible for return shipping costs.
  • No returns will be accepted from clearance.

Return Shipping Address:

West Michigan Jewelry Exchange
4364 Division Ave S, Grand Rapids, MI 49548